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Academic Advisor Senior

Company: Utah State University
Location: Logan
Posted on: September 12, 2023

Job Description:

This position in the Jon M Huntsman School of Business advises Chinese students in matters such as prerequisites, registration, general education, major and minor requirements, campus transfer process, articulation of transfer credit and finding appropriate mentors with emphasis on helping those students understand and overcome differences between American and Chinese cultures and educational systems. This position is responsible for maintaining student data. Including tracking students' academic records and monitoring progress. Position may require travel to China on an as-needed basis to visit students.
+ Assist partner offices and students in China to successfully complete the required academic program.
+ Assist students and partner offices with tracking and providing accurate and up-to-date academic information.
+ Maintain, track, and update student academic progress, and communicate this information to the partner locations in an accurate and timely manner.
+ Provide team support to the China Programs office and to partner offices.
+ Provide current course and major requirement information to students, other advisors, and to the partner offices in China.
+ Interface with the Intensive English Language Institute office, the Office of Global Engagement, the Registrars office, and University Advising in matters regarding students.
+ Assist students in the transferring process from partner locations to the Logan campus.
+ Assist the advising staff with on-campus Chinese students when requested (i.e., translation, questions, and other general information).
+ Coordinate, review, submit, and/or issue graduation applications and academic action documents in an accurate and timely manner.
+ Assist in developing and managing the Summer Program, administrative visits, and other activities including local transportation of visitors and students.
+ Travel to China Programs partner locations as needed.
+ Participate in assessment activities and implement recommendations.
+ Other duties as assigned.
Minimum Qualifications:
+ A bachelors degree is required.
+ Speak and translate Mandarin Chinese in emails, meetings, conversations, and documents.
+ Fluency in written and oral English and Mandarin.
+ Travel to China as needed.
+ Ability to manage many tasks at the same time.
+ Must be eligible to work in the United States.
+ Must have or be able to obtain a valid passport and Chinese visa within 90 days.
+ Must have or be able to obtain a valid Utah drivers license within 90 days.
+ Proficiency in basic computer programs (MS Word, Excel, PowerPoint)
+ Demonstrated ability to be sensitive to and understand the needs of a diverse student population while maintaining a high degree of confidentiality and discretion.
Preferred Qualifications:
+ Knowledge of both American and Chinese higher education systems and culture.
+ Knowledge of University course schedules, course curriculum and degree requirements.
+ Knowledge of University IT systems including DegreeWorks, SSB, INB, and other programs.
Knowledge, Skills, and Abilities:
+ Ability to understand and act consistently with USU's mission, strategic directions, and commitment to students.
+ Knowledge of student advising and graduation requirements specific to academic majors, departments, USU, and to the unique needs of China Programs students.
+ Be creative in identifying, assessing, and developing improved methods of advising, or resolving student advising issues.
+ Assist individuals from diverse cultural backgrounds through effective interpersonal and communication skills, including communication such as phone, email, and digital communication
+ Work collaboratively in a team environment respectful of a diverse set of stakeholders.
+ Ability to leverage available information to develop effective solutions.
+ Maintain student information confidentiality and abide by all FERPA laws.
+ Retain professionalism even in high stress situations.
+ Work effectively under pressure and meet deadlines.
+ Effective oral, written, and interpersonal communication skills.
+ Ability to work with minimal supervision.
Along with the online application, please attach:
+ Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
+ Contact information for three professional references
+ Cover Letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Starting at $45,000; commensurate with experience plus excellent benefits
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
The mission of our China program is to provide students with a rigorous understanding of economic and finance literacy, develop future leaders in business, and promote global vision by expanding Utah State Universitys educational opportunities across international borders. For additional information on the China Cooperative Academic Programs, visit our webpage at: http://www.huntsman.usu.edu/chinaprogram/.
We believe that the best leaders dream big, prepare, take risks, create value, and give back. The Jon M Huntsman School of Business provides unique learning experiences that develop these characteristics, preparing students to become leaders who leave the world better than they found it.
We started as the first business school in the West and have a proud legacy, but were not done yet. We strive each year to Dare Mighty Things, to honor the Huntsman name by putting our students first and developing programs that align with values such as ethical leadership and entrepreneurial spirit. We see successful outcomes of this approach in the lives of our students and alumni every day. We invite you to become a part of our aspirational journey.
Founded in 1888, Utah State University is Utahs premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.
As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.
Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the universitys ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
About the Region
U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USUs main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institutes 2022 ranking for best-performing small cities in the nation.
* updated 7/2023
Requisition ID: 2023-6134
Street: 8800 Old Main Hill
Job Classification: Exempt
Percent of Time or Hours per Week: 100%
Name: Economics & Finance
Telework Eligible: No

Keywords: Utah State University, Logan , Academic Advisor Senior, Accounting, Auditing , Logan, Utah

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