Customer Service Consultant
Company: Yellow Stone Dental
Location: Pocatello
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Stoneyellow Dental Care is
seeking a Customer Service Consultant to join our team. As a
Customer Service Consultant, you will be responsible for providing
exceptional customer service to our patients and assisting them
with any inquiries or concerns they may have. This role plays a
crucial part in ensuring our patients have a positive experience
with our dental practice. Responsibilities: Respond to patient
inquiries via phone, email, and in-person Schedule appointments and
manage the appointment calendar Assist patients with billing and
insurance questions Handle patient feedback and resolve any issues
in a timely manner Maintain patient records and ensure accuracy of
information Must be able to provide personable, friendly "World
Class" customer service to internal and external customers Coach
and provide valuable feedback to team members, fostering their
professional growth Formulate, articulate, and prioritize project
activities, ensuring clarity and alignment Develop well-founded
conclusions and recommendations based on thorough analysis
Proactively seek new knowledge and skills, contributing to the
development of intellectual capital within our organization
Qualifications: High school diploma or equivalent 1-2 years of
customer service experience Excellent communication skills, both
written and verbal Strong problem-solving abilities Ability to work
in a fast-paced environment If you are a customer service
professional looking to make a difference in the healthcare
industry, we encourage you to apply for the Customer Service
Consultant position at Stoneyellow Dental Care. Join our team and
help us provide top-notch care to our patients!
Keywords: Yellow Stone Dental, Logan , Customer Service Consultant, Customer Service & Call Center , Pocatello, Utah
