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General Manager

Company: JSJ LLC
Location: Logan
Posted on: November 18, 2021

Job Description:

We are looking for a General Manager for one of our award winning Wyndham properties in Logan Utah. The Days Inn & Suites is a multi-year Chairmen awarded hotel, which consists of 83 guest rooms. Essential Functions Financial Maximize revenues and flow through to meet or exceed budgeted Net Operating Income. Prepare property budget and forecasts. Manage labor standards and property level expenses to achieve maximum flow through to the bottom line profit. Explain and manage financial activities; reconciles all financial accounts. Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made are within budget and by approved vendors. Sales Work with Sales staff to manage all sales activities of the property and meet revenue objectives; activities include setting goals, completing competitive surveys, taking reservations and compiling reports. Make sales calls as needed. Identify and seek out potential business in local market. Maintain relationships with local account contacts and key decision makers to increase hotel's visibility within the local market. Coordinate and implement sales and marketing activities of the property. Guest Satisfaction Promote 100% guest satisfaction throughout property; instill this high level of guest satisfaction objective to all hotel associates. Ensure that all guest related issues are resolved in a manner consistent with the company's goals and objectives. Management Recruit qualified applicants; train employees in accordance with company and brand standards. Motivate and give direction to all employees. Communicate all policies and procedures to entire staff; conduct regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. Adhere to federal, state and local employment laws and regulations. Manage employee personnel forms, including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc. Conduct coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations. Ensure that employee related issues are resolved in a manner consistent with company policies. Perform duties in all aspects of hotel operations whenever needed. Property Appearance In coordination with engineering staff, regularly inspect and document repairs and cleanliness of hotel property to ensure optimum upkeep and repair, room cleanliness, and overall property appearance. Miscellaneous Serve as "Manager on Duty" as required. Provide other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. Minimum Qualifications Completion of high school or equivalent education/training level. 5 years of experience related to the above set of duties in hotels/hospitality with at least three years of prior management experience. Ability to read, speak and write in English; ability to use conversational Spanish is helpful. Ability to effectively present information in one-on-one and small group situations to guests, vendors, and associates. Ability to organize and manage, prioritize and meet deadlines of multiple projects. Proficiency using computers including Microsoft Office and social media/booking websites and search engines. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employment Type: Full Time Years Experience: 5 - 10 years Salary: $48,000 - $54,000 Annual Bonus/Commission: No

Keywords: JSJ LLC, Logan , General Manager, Executive , Logan, Utah

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