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Work Order Manager

Company: Conservice
Location: Logan
Posted on: November 22, 2022

Job Description:

Close Date: 12/5/2022Pay: $15.00 an hourHours: Full Time, Monday-Friday 8-5Location: Employment will begin in-office, with the option to move to hybrid-remote after meeting team's Standard of ExcellenceWORK ORDER MANAGEROverviewWe are looking for ambitious, goal-driven workers to join our Meters department. Every living space has meters for water, electricity, and gas.Work Order Managers diagnose problems with our clients submetering system and write a detailed proposal to service the issue (a work order). Clear and professional language is necessary to help our clients and Field Techs understand the problem. Your ability to solve problems quickly will foster client relations and promote future growth. This is an exciting opportunity to learn about the meters process and begin a careerin a supportive and growing department!Programs used: YODA, Work Order Tracker, Google CalendarResponsibilitiesDiagnose possible problems in our clients' metering systemsSend maintenance proposals to clients and answer their questions, then follow up reporting the results of service visitsAssist with new and recurring work orders and process technician reportsIdentify, prioritize, and review all new work order requests (proposal for repair)Create work orders and obtain necessary approvals, both internally and from the clientWork with Scheduling ManagersIdentify and eliminate recurring issuesMaintain a detailed history for each property, including special circumstancesPhone use:Low (up to 10% of the workday)Inbound and outbound calls with clients, Field Techs, account managers, and vendorsRequirements:QualificationsWorking knowledge of Microsoft Excel Google Drive, and GmailProfessional written and verbal communicationEffectively manage time and workloadMotivated to find the "why" behind a problem and resolve an issueAttention to detail and organizedIf training is required, team members within 30 miles of a Conservice building will have in-office training

Keywords: Conservice, Logan , Work Order Manager, Executive , Logan, Utah

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