Posted on: March 16, 2023
- Met SOE for 8 of the last 9 months
- Proven record of exceptional internal and external
- Able to explain a complex idea, both verbally and in writing,
using clear, professional language
- Expert at prioritizing important and urgent work to meet
- Able to solve a range of issues from redundant to complex
- Able to independently analyze and reason to make unaided
- Desire to form long lasting relationships with clients
- Talent to stay positive and productive under pressureEducation
- Preferred nine months Meters Department experienceJob
Pay:$20/hr plus performance based bonuses!
Location:Employment will begin in-office, with the option to move
to hybrid-remote after meeting team's Standard of Excellence
Client Managers act as lead Meters point-of-contact for the Account
Management teamas well as client corporate or regional contacts.
Client Managers work to resolve high-level concerns as they relate
to sub metering and the Meters department. The process includes,
but is not limited to, weeklyclient calls, resolution of escalated
issues, and client-specific reporting and communications.
- Assigned a portfolio or client
- Represent the Meters department in calls and emails with
account managers and clients
- Offer cause and effect explanations to clients for concerns
that they have
- Develop beneficial, long lasting relationships with
- Work closely with Account Managers to ensure that client needs
- Following up with Conservice team members to ensure that
solutions are found
- Lead (or participate in) internal and external phone calls
- Organizing workload by filtering emails and chats based on
- Organize and track information to effectively prioritize
- Delegate client issues to relevant teams with the goal of
finding a resolution within 24 hours
- Follow-up with other teams to ensure that solutions are being
- Communicate with leadership and clients regarding challenges
and then brainstorm ideas to resolve
- Other duties as assigned by leadership
Keywords: Conservice, Logan , Client Manager, Executive , Logan, Utah
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