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Client Manager

Company: Conservice
Location: Logan
Posted on: March 16, 2023

Job Description:



  • Met SOE for 8 of the last 9 months
  • Proven record of exceptional internal and external communication
  • Able to explain a complex idea, both verbally and in writing, using clear, professional language
  • Expert at prioritizing important and urgent work to meet deadlines
  • Able to solve a range of issues from redundant to complex
  • Able to independently analyze and reason to make unaided decisions
  • Desire to form long lasting relationships with clients
  • Talent to stay positive and productive under pressureEducation Experience
    • Preferred nine months Meters Department experienceJob Description

      Pay:$20/hr plus performance based bonuses!

      Location:Employment will begin in-office, with the option to move to hybrid-remote after meeting team's Standard of Excellence


      Department: Meters


      Client Managers act as lead Meters point-of-contact for the Account Management teamas well as client corporate or regional contacts. Client Managers work to resolve high-level concerns as they relate to sub metering and the Meters department. The process includes, but is not limited to, weeklyclient calls, resolution of escalated issues, and client-specific reporting and communications.

      • Assigned a portfolio or client
      • Represent the Meters department in calls and emails with account managers and clients
      • Offer cause and effect explanations to clients for concerns that they have
      • Develop beneficial, long lasting relationships with clients
      • Work closely with Account Managers to ensure that client needs are met
      • Following up with Conservice team members to ensure that solutions are found
      • Lead (or participate in) internal and external phone calls
      • Organizing workload by filtering emails and chats based on priority
      • Organize and track information to effectively prioritize work
      • Delegate client issues to relevant teams with the goal of finding a resolution within 24 hours
      • Follow-up with other teams to ensure that solutions are being found
      • Communicate with leadership and clients regarding challenges and then brainstorm ideas to resolve
      • Other duties as assigned by leadership

Keywords: Conservice, Logan , Client Manager, Executive , Logan, Utah

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