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Student Health Center Receptionist

Company: Utah State University
Location: Logan
Posted on: November 22, 2019

Job Description:

USU's Student Health Services department is looking for a receptionist who is a caring, detail oriented team player to work in the front office and help patients and staff with general office duties.

  • Assist patients arriving at the Health Center, greeting them and directing them into the other areas of the Center Verify eligibility of the patient to use the Health Center.
  • Notify nurse of patient arrival and deliver medical record.
  • Notify patients if delay in visit will occur, and assist nurse in modifying schedule. Notify nurse if special conditions or emergency exists.
  • Answer the telephone as needed, and assess needs of the caller.
  • Refer telephone callers to nurse, schedule visit as needed, or provide other assistance as able. Notify physician or nurse immediately if emergency or dangerous conditions exist.
  • Screen for non-emergency calls. Take messages as necessary.
  • Prepare and maintain the cleanliness and appearance of the Health Center waiting area.
  • Maintain confidentiality of the patients using the Health Center and their personal and health information Maintain HIPAA compliance in front desk transactions.
  • Assist in determination and provision of insurance waivers.
  • Assist in the training of work-study employees in proper front desk procedure
  • Other duties as assigned.*This position will only work during the academic school year because of reduced hours in the summer at the Student Health Center.
    • Exceptional listener and communicator who effectively conveys information verbally and in writing.
    • Strong organizational skills.
    • Attention to detail.
    • Ability to effectively prioritize and juggle multiple projects.
    • Excellent interpersonal abilities.
    • Team player who excels at building trusting relationships with customers and co-workers.
    • Productive worker with solid work ethic who exerts effort in successfully completing tasks.
    • Dependable, responsible contributor committed to excellence and success.
    • Self-starter who takes initiative with minimal supervision.
    • Willingness to learn new skills or techniques.
    • Ability to maintain confidentiality with patient information
    • Some office experience/customer service experience is preferred.Along with the online application, please attach:
    • Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
    • Cover letter to be typed/pasted at the end of your applicationDocument size may not exceed 10 MB.minimum of $12.00 per hour Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.Utah State University (USU) was founded in 1888 and is honored to be Utahs land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 28,000 students (25,000 undergraduates and 3,000 graduate students) on the Logan main campus, four regional campuses, two USU Eastern campuses, and 28 centers throughout the state. USU offers 162 undergraduate majors, 153 graduate programs, and a variety of innovative stackable associate and certificate credentials. The 2018 rankings from Washington Monthly ranked USU as one of the top 30 national Universities and the 5th best public national university in the nation. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found at: https://www.usu.edu/about/at-a-glance/.A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. Additional information about Logan can be found at: http://www.loganutah.org/visitors/about_logan/index.php.USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the universitys academic mission of learning, discovery, and engagement (https://www.usu.edu/president/missionstatement/). USU is an AA/EO employer and does not discriminate based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law. Learn more at https://equity.usu.edu/. USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program. Additional information can be found at: http://www.usu.edu/provost/faculty-life/dual-career-assistance.cfm.Requisition ID: 2019-2156 Street: 8800 Old Main Hill Job Classification: Non-Benefited Name: Student Affairs

Keywords: Utah State University, Logan , Student Health Center Receptionist, Healthcare , Logan, Utah

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