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Financial Trainer

Company: Advanced Call Center Technologies
Location: Logan
Posted on: September 8, 2018

Job Description:

DEPARTMENT EXPERIENCE IS REQUIRED

SUMMARY:

Conducts training programs for current and new employees of organization by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for classroom set-up and maintenance of manuals and classroom.

Attend train-the trainer sessions.

Provides floor support during transition.

Delivers material/information to students

Teach all aspects of programs according to the client and company guidelines.

Develop job aids and interact with clients and production

Produce quality agents, who know and understand the program's products, policies and procedures.

Maintains class roster and attrition reports and weekly productivity reports.

Trains new hires and conducts refresher courses.

SUPERVISORY RESPONSIBILITIES:

Directly responsible for trainees while in the classroom. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work.

-cb

DEPARTMENT EXPERIENCE IS REQUIRED

SUMMARY:

Conducts training programs for current and new employees of organization by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for classroom set-up and maintenance of manuals and classroom.

Attend train-the trainer sessions.

Provides floor support during transition.

Delivers material/information to students

Teach all aspects of programs according to the client and company guidelines.

Develop job aids and interact with clients and production

Produce quality agents, who know and understand the program's products, policies and procedures.

Maintains class roster and attrition reports and weekly productivity reports.

Trains new hires and conducts refresher courses.

SUPERVISORY RESPONSIBILITIES:

Directly responsible for trainees while in the classroom. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work.

-cb

Keywords: Advanced Call Center Technologies, Logan, Financial Trainer, Human Resources, Logan, Utah

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