Freemotion Technical Support (M-F 1PM-10PM MT)

Company: iFIT
Location: Logan
Posted on: June 17, 2022

Job Description:

SUMMARY AT iFIT, we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting-edge products to help them in every aspect of their lives. We are currently seeking a motivated individual to join our team as an Freemotion Technical Support Representative. The shift for this position will be Monday-Friday 1PM-10PM Monday-Friday and potential overtime on Saturdays. The hours are in Mountain Time and can be converted in other time zones. This will be a remote position. Become a part of a fast pace technical service team in the commercial fitness industry. At Freemotion we are dedicated to improving our customer's quality of life by providing them with excellent technical support for their commercial fitness equipment. Unleash your potential with Freemotion as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.COMPENSATION AND BENEFITSWorking in beautiful Cache Valley with access to an exceptional outdoor lifestyle, a university campus nearby, and the chance to test the fitness products we create.Highly competitive compensation.Full benefits package (Medical, HSA, FSA, Dental, Vision and Life insurance) 401(k) with company match.A PTO policy that ensures you can find a happy work-to-life balance.Access to cutting-edge technology and hardware for work and fitness.Collaborative workspace and environment.A free beverage center and snack bar to keep you hydrated and fueled throughout the day.**Not all perks apply to all positions and/or locations**Job Specific CompetenciesOrganizational Savvy-Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organizationSense of Urgency- Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlinesDecision Making/Judgment-Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to othersIntegrity/Ethics-Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and badResults Focus-Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability. DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCEProper phone etiquetteAbility to speak and write clearly and accuratelyDemonstrated proficiency in typing (30+ WPM) and grammarKnowledge of customer service principles and practicesEffective listening skillsWillingness to cooperate with others and work to the greater goodMulti-tasking capabilities List of states we can hire in: AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, KS, MI, MA, MD, MN, MO, MS, NC, NH, NJ, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY. DISCLAIMERYour employment at iFIT is "at-will." You and the company each have the right to terminate the employment relationship at any time for any cause or no cause at all. Nothing but an express written contract signed by you and a Vice President of this Company can modify this "employment at will" arrangement. "We do not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, veteran status, or any other characteristic protected by law."

Keywords: iFIT, Logan , Freemotion Technical Support (M-F 1PM-10PM MT), IT / Software / Systems , Logan, Utah