Administrator Assistant - Services
Company: VLCM
Location: Salt Lake City
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Administrator Assistant -
Services Murray, UT ABOUT VLCM VLCM (pronounced val-com ) is
shaping the future of enterprise technology partnerships. As a
trusted IT solution provider, we specialize in cybersecurity, data
center infrastructure, networking, cloud, VOIP, end-user computing,
audio-visual, physical security, cabling, and internet services.
With clients across industries and geographies, we solve complex IT
challenges by collaborating with best-in-class technology partners
and hiring the brightest minds in the business. As a Utah Business
and Salt Lake Tribune Best Place to Work winner, we pride ourselves
on a culture that balances excellence with family values,
transparency, and long-term growth. At VLCM, we "Get IT Right"-for
our customers, our partners, and our people. JOB DESCRIPTION The
Administrative Assistant supports VLCM's Professional Services
organization by managing accurate and timely billing for hourly and
project-based service work. This role is responsible for service
invoicing, applying additional charges and credits, answering
customer billing questions, and coordinating parts and service
charges with vendors and partners. The position requires strong
organization, attention to detail, and the ability to independently
set and meet billing schedules. This role is also expected to
continuously look for ways to simplify, standardize, and automate
service administration and billing processes. WHAT YOU'LL GET TO DO
Prepare and process billing for hourly and project-based services
Review service tickets and project documentation to ensure billing
accuracy Apply additional charges, credits, and adjustments with
proper documentation Respond to customer questions related to
service billing Coordinate parts, labor charges, and credits with
vendors and partners Establish and maintain service billing
schedules and meet invoicing deadlines Use business systems to
track and support service billing activities Build constructive
working relationships with customers, vendors, and internal teams
Identify opportunities to simplify, streamline, and automate
billing workflows WHAT WE'RE LOOKING FOR Strong attention to detail
and accuracy Ability to manage multiple priorities and meet firm
deadlines Comfortable setting schedules and holding to them Clear,
professional communication and customer service skills Ability to
work independently and exercise good judgment Experience with
Monday.com and Microsoft Dynamics 365 Business Central is helpful
Prior experience with services billing, operations, or accounting
support is preferred WHAT WE OFFER Find more work-life integration
with work-from-home and remote opportunities Enjoy nonstop
engagement and autonomy to do your job – no micromanaging A fun,
creative environment to improve your skills, learn, and have fun A
supportive leadership team and culture with a strong focus on
family and work-life integration We are committed to the health and
safety of our people Competitive salary Full benefits (medical,
dental, vision, 401k matching, wellness, etc.) Flexible Time Off
Collaborating with smart coworkers who put customers first No jerks
in the building! Job Posted by ApplicantPro
Keywords: VLCM, Logan , Administrator Assistant - Services, IT / Software / Systems , Salt Lake City, Utah
