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BI Analyst - PxWe Technology

Company: WeWork
Location: Salt Lake City
Posted on: April 27, 2019

Job Description:

The Company

The newest member of the WeWork family under Powered by We (PxWe) is Teem, a leading software and analytics provider that gives enterprises the tools, data, and insights to help them optimize their spaces and unleash their teams potential. In other words, insights and software to help us have better meetings and more productive days. We provide the software platform that many of the worlds most dynamic and forward-looking organizations use to improve the interaction between employees and their workplace, through meeting room scheduling, beacon and sensor technology integrations, and space utilization analytics and insights. We drive workplace productivity, efficiency and happiness for our incredible customers worldwide.

The Role



Teem is growing rapidly. Business intelligence is key to managing this growth for the best customer experience and for operational efficiency. We need you to help improve customer happiness by using our database of customer engagement data and collaborating with non- technical employees. You'll be key in providing feedback for how to improve our customer success metrics and in implementing those improvements. We will need you to help understand how our business actions impact our customer success metics and empower our business leaders to hold their teams accountable to these metrics.

We also need help understanding our product engagement and working with developers and product leads to improve the experience within our products. We have various data collection throughout our products. We need you to help identify what metrics are important, help the teams implement tracking, and then perform analysis to help those product teams make data- driven improvements.

You will use SQL, Excel, Python, and other software tools (e.g. Looker, Salesforce, Grafana) to analyze the data and present results. You will work closely with our team of experienced data scientists and engineers. Our data team will provide mentorship and in turn are looking for individuals who can help teach us.



Youre a great fit if you...


  • Being the expert of Teem's customer engagement data and customer success metrics.
  • Work to understand Teem's use of data, determine ways we can improve, and help implement those improvements
  • Monitor dashboards and perform regular check-ups on their accuracy and relevance to business users.
  • Troubleshoot bugs and questions about Teem's insights Create ad-hoc analysis to answer business questions

    And have these qualifications...


    • Proficient knowledge of SQL, some knowledge of programming (preferably python)
    • Experience with BI tools would be great! (e.g. Looker, Grafana, Salesforce)
    • Experience working with data or education in data analysis
    • Ability to discover and understand the core problems being solved
    • Ability to explain data analytics to non-technical audiences

      Benefits


      • Competitive paid time off

      • On site snacks

      • Occasional company catered breakfast/lunch

      • Onsite gym

      • Medical, dental, vision, life, and disability insurance. 100% of the premiums for individual coverage on both medical health plans are covered by the Company. For the dental and vision health plans, the Company pays a generous portion of the premiums. Life and disability insurances are fully paid by the Company.

      • HSA company contribution

      • 401K plan

      • Pre-tax commuter benefits

      • Access to all WeWork facilities, globally


        Apply now!

Keywords: WeWork, Logan , BI Analyst - PxWe Technology, IT / Software / Systems , Salt Lake City, Utah

Click here to apply!

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