LoganRecruiter Since 2001
the smart solution for Logan jobs

Account Integration Specialist - Client Interaction Team

Company: RR Donnelley
Location: Logan
Posted on: January 13, 2021

Job Description:

Account Integration Specialist - Client Interaction Team Customer Service Logan, UT ID: 49404 Full-Time/Regular
POSITION CAN BE LOCATED IN THURMONT, MD, WEST CALDWELL, NJ, ST. CHARLES, IL OR LOGAN, UT Responsibilities

  • Serve as primary point of contact for customers, sales, and internal departments for all production and application development aspects of variable print contracts.
  • Manages customer issues and inquiries to satisfactory resolution with all internal teams.
  • Interact with customers regarding inventory activities including purchase orders, approvals and any inventory escalation.
  • Manage RCA communication between with the customers in coordination with production management investigation.
  • Track and monitor adherence to contractual terms (Service Level Agreements, Quality, penalties, etc) in coordination with other functional teams.
  • Analyze and review the customers technical requirements to determine the scope and complexity of a client change management request or new project, either in print or electronic formats.
  • Project manages all activities around small/medium change management requests including initiating programming requests, obtaining client approvals, status tracking, timeline management and testing.
  • Host recurring client meetings on a daily/weekly/monthly basis as needed.
  • Monitor and track volume fluctuations, trends and overall customer satisfaction.
  • Performs other related duties and participates in special projects as assigned.
    Required Skills
    • Bachelor degree with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
    • Working knowledge of RRD print and electronic services products are preferred.
    • Able to demonstrates ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job. Must be able to communicate and interact with a variety of internal/external customers and/or co-workers.
    • Able to apply functional computer knowledge in utilizing Microsoft Office or other technical tools in completing assignments.
    • Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
    • Must be able to proactively listen to others to understand issues and situations. Must be able to clearly articulate business needs to both internal and external customers.
    • This position requires 24/7 on call availability. RRD is an EEO/AA including Vets and Disabled Employer

Keywords: RR Donnelley, Logan , Account Integration Specialist - Client Interaction Team, Other , Logan, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Food Store Delivery (Car Required)
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Centerville
Posted on: 01/21/2021

Service Assistant
Description: Know what it's like to be in the stadium on game day Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that (more...)
Company: Buffalo Wild Wings
Location: Salt Lake City
Posted on: 01/21/2021

94E Radio and Communications Security Repairer
Description: It's extremely important that Army National Guard communications don't fall into the wrong hands. As the Radio and Communications Security Repairer, you will maintain the equipment and systems that ensure (more...)
Company: Army National Guard
Location: Tooele
Posted on: 01/21/2021


Chaplain Assistant (56M)
Description: A Chaplain Assistant provides vital support to Army National Guard Chaplains, who are responsible for providing spiritual guidance and support to Soldiers. As a Chaplain Assistant you will primarily provide (more...)
Company: Army National Guard
Location: Salt Lake City
Posted on: 01/21/2021

Loan Underwriter
Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with
Company: Caliber Home Loans
Location: Park City
Posted on: 01/21/2021

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: American Fork
Posted on: 01/21/2021

Security Officer - Flex
Description: Job Description br br Job Title: Special Response Officer/ Flex br Location: Salt Lake City, UT. br Environment: Commercial Warehouses, Distribution Centers, Residential Communities, Data Centers, (more...)
Company: GardaWorld
Location: Salt Lake City
Posted on: 01/21/2021

Supplement Your Income - Shop and Deliver
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart
Location: Grantsville
Posted on: 01/21/2021

Get priority access to Expedia Group---s Early Career roles
Description: Are you excited by the opportunity to pioneer the future of travel Travel is so much more than simply reaching your destination. At Expedia Group, we pave the way for early career talent to go far, fast (more...)
Company: Expedia Group
Location: Salt Lake City
Posted on: 01/21/2021

Senior Salesforce Administrator - Local Candidates Only
Description: Ideal candidates will have vast experience with Salesforce Administration and will be able to establish and implement best practices with regards
Company: Mason Frank
Location: Salt Lake City
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Logan RSS job feeds