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Document Specialist

Company: Kelly Services
Location: Logan
Posted on: April 9, 2021

Job Description:

------------------------------ ------------------------------ Kelly Services is currently looking for a Document Specialist to work on site for a biotechnology company in Logan, UT 84321Pay Rate: $15.00 1st shiftOverview: The Client Services Document Specialist resides on the Bioproduction Client Services Single Use Technologies (SUT) team and is responsible for managing customer specification documentation across the SUT network.-- They are the single point of contact for notifications to the customer.-- They will manage obtaining the detail for specification updates along with a cross-functional team to execute and maintain the customer relationship.Job Description:

  • Work closely with customers and Account Managers to accurately capture requirements and secure business.
  • Work with interfacing functions to ensure timely and accurate processing of customer documentation (Product Management, Change Control Board, Quality).
  • Ensure inquiries are met for all documentation requests for a given project.
  • Troubleshoot, escalate and resolve issues and risks that are jeopardizing getting communications to the customer.
  • Communicate action plans and resolution to a cross-functional team and the customer in a timely manner.
  • Adhere to data integrity best practices.
  • Meet Bioproduction business objectives around documentation time frames to meet customer service level targets, and revenue goals.
  • Run reports, analyze data, develop presentations.
  • Manage day to day tasks around specification change notification execution including Pre-notification and Formal NotificationsQualifications:
    • High School Diploma or equivalent
    • 5 years of in a customer facing environment and working technical knowledge of the biotechnology industry including the basics of project management methodologies
    • Written and verbal communications, interpersonal cross functional team-based interaction, organizational and detail orientation, analytical, planning, and problem solving.--
    • Should also be intellectually curious and results oriented.--Why Kelly?As a Kelly Services candidate you will have access to numerous perks, including:
      • Exposure to a variety of career opportunities because of our expansive network of client companies
      • Career guides, information and tools to help you successfully position yourself throughout every stage of your career
      • Access to more than 3,000 online training courses through our Kelly Learning Center
      • Weekly pay and service bonus plans
      • Group- rate insurance options available immediately upon hire (Available for purchase and administered by a designated third-party vendor)If you are interested in this opportunity, please apply now!Apply today to this posting! Or email your resume to Mila Kessler - for immediate consideration!----Why Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Logan , Document Specialist, Other , Logan, Utah

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