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Public Safety Dispatcher

Company: Utah State University
Location: Logan
Posted on: June 5, 2021

Job Description:

The Public Safety Dispatcher will receive and process emergency calls from the public requesting police, fire, medical, security or other emergency services. Gather essential information from callers and dispatch the appropriate first responders to the scene. Must be organized, adept at multi-tasking, level-headed, and trustworthy.Expected work hours will include Weekdays, Weekends, Holidays Day/Swing/Grave Shifts. Part-Time Hours up to 28 per week.Primary responsibilities of this position include but are not limited to:Uses a computer-aided dispatch system to: receive emergency calls from the public requesting police, fire, medical or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch police, or other emergency units as necessary and in accordance with established procedures.Dispatch maintenance and other university personnel to incidents that require immediate action to ensure the safety and security of the campus.Closely monitor emergency and life-safety systems and alarms, such as fire detection, intrusion detection, access control, and security cameras.Maintains contact with all units on assignment, maintain status and location of police.Answers non-emergency calls for assistance.Enter, update and retrieve information from a variety of computer systems.Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.Monitor several complex public safety radio frequencies.Operate a variety of communications equipment, including radio consoles, telephones and computer systems.Other duties as assigned.JOB REQUIREMENTS:High School Diploma or GEDApplicant must pass criminal background checkKNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of communication equipment and campus facilitiesSkill in the use of personal computer and related software applicationSkill in handling complaints and problemsAbility to organize information and prioritize tasks effectivelyAbility to communicate effectively orally, electronically and in writingAbility to maintain confidentialityAbility to maintain control and composure in a fast-paced, stressful environmentAbility to make decisions when administrators are not presentAbility to work accurately under pressure, while responding to the many needs of the office at onceCORE CHARACTERISTICSDecision MakingProblem SolvingTeam WorkingConflict ResolutionCustomer FocusIntegrity and TrustWORKING CONDITIONS AND PHYSICAL EFFORTWork is normally performed in a typical interior/office work environment.Along with the online application, please attach:1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”2. Cover Letter to be typed/pasted at the end of your application**Document size may not exceed 10 MB.**$11.00 per hourEmployees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital.Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. Notice of Non-discriminationIn its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.For further information regarding non-discrimination, please visithttps://equity.usu.edu/, or contact:U.S. Department of Education Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.govU.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.govUSU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

Keywords: Utah State University, Logan , Public Safety Dispatcher, Other , Logan, Utah

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