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Bilingual Customer Service Representative

Company: Fox Pest Control
Location: Logan
Posted on: June 5, 2021

Job Description:

Fox Pest Control could not function without our Bilingual Customer Support Representative. These representatives work as a vital customer facing part of our company. They help Fox to build positive relationships with our customers in every interaction. Who is Fox and Why join the team? Fox Pest Control is a nationwide pest control company with its corporate headquarters in Logan, Utah. Our Mission is to develop confident leaders and empower individuals to provide strong outstanding service. We put relationships first and value our people and family. The Position We are looking for both full and part time Bilingual Customer Service Representatives as part of our Branch Operations department. Customer service experience is preferred but we would be happy to train the right candidate. Strong communication and computer skills are a must A day in the life of a Bilingual Customer Service RepresentativesCommunicate with Foxs awesome customer service base You will be answering inbound phone calls, emails and texts, and making outbound callsSchedule and reschedule customer appointments with techniciansManage customer billing informationOptimize technicians daily routes to ensure efficiencyResolve customer conflicts and complaints What is needed to be successful?High School Diploma/GED or higherConfidence and efficiency in communication via telephone, as the majority of responsibilities involve phone workHigh attention to detail and data entry skillsProficiency with computersWilling and able to promote a positive and uplifting company culture Why Should You Apply?Positive and Empowering Workplace CultureFlexible Work ScheduleHands on trainingPaid Time Off (PTO) and Holidays401k with company MatchComprehensive benefits package including medical, vision and dentalAn employer and coworkers that care about youRapidly growing company with tons of growth potential Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Fox Pest Control will be based on merit, qualifications, and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.

Keywords: Fox Pest Control, Logan , Bilingual Customer Service Representative, Other , Logan, Utah

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