Customer Experience Specialist Impact Suite

Impact Suite (impactsuite.com) offers a suite of wellness apps that have helped hundreds of thousands of individuals find deeper healing and recovery in over 155 countries. We provide virtual, evidence-based treatment solutions for people facing depression and anxiety, substance abuse, sexual compulsivity, or simply wanting to improve their life. Our digital platforms bring together ongoing data from various indicators of client well-being, progress, and overall outcomes. Impact Suite is owned by Malouf Companies and is located in Logan, Utah.

This is a full-time position. The general schedule is 8 am-5 pm Monday - Friday. Remote, part-time, or student schedules are not available.

Responsibilities
Assist customers with chat inquiries
Strong writing skills (grammar, typing, etc.)
Proven problem-solving abilities
Supporting customers with both tech and recovery-based questions.
Collaborate with team members
Work efficiently in a time-sensitive environment
Full-time, Monday through Friday, 8 a.m. to 5 p.m.
Must work onsite in Logan, Utah
Pay: DOE (Depends on Experience)

Qualifications
Friendly personality
Excellent communication skills
Positive stress management
Strong organization skills
English speaker, additional language (Spanish) skills preferred

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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