Franchise Hotel - General Manager
Company: InterContinental Hotels Group
Location: Logan
Posted on: June 6, 2021
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Job Description:
Monchino Management, LLC is searching for a General Manager
candidate at our award winning Holiday Inn Express hotel located in
Logan, OH. The ideal candidate is responsible for creating and maintaining
a guest retention environment that inspires all employees to
perform at their best. This individual will oversee the quality
process to ensure excellence in guest satisfaction by consistent
delivery of both product and services. Local sales efforts and
revenue management will be very important aspects of this
position. Interview, hire, and train all new employees and follow-up with
existing employees to ensure they are meeting, or exceeding service
and quality standards. Schedule all employees working within budgeted levels. Continuously monitor all work performance at the property. The
GM will develop improvement plans with employees when needed. Advise the management office of all matters requiring guidance
and approval. Insure the confidence level of all employees is in keeping with
a positive image of the property and company. Monitor, evaluate, and improve employee training programs. As
our group of properties grow, advancement to senior level
management positions comes from within our group of employees. Maintain property management and office personnel files. Conduct training sessions for employees in both classroom and
on-site environments. Insure the property is maintained to the high standards of the
brand, owners, and Management Company. Physical tours and visual
inspections of the property is done on a daily basis. Monitor cost controls, property condition, cleanliness and
quality of our product and service throughout the property. Participate, when possible, in community affairs and maintain a
positive public image for the property. The GM is also required to
meet with potential and current clients and promote the
property. The GM will supervise, hire, and train all employees and ensure
they meet all prescribed standards. This individual will set a
proper example at all times. Previous management experience in
hotel operations is required. Prior Holiday Inn experience is
preferred. Working knowledge of Opera property management is
required. This position reports directly to the District Operations
Manager in Ohio. For additional information about the Management
Company please visit www.monchino.com. $ 45,000 - $46,000 annually Performance bonus on financial results. Retirement Plan with company match. Major medical insurance, dental, and vision. Vacation time and employee travel discounts worldwide. Mature, stable, pleasing personality. Clean, neat, personal appearance. Ability to prioritize and organize daily workload. Ability to work effectively under time constraints and
deadlines. Ability to effectively deal with guests, some of whom will
require high levels of patience, tact, and diplomacy. Knowledge of hotel operations, including marketing, security and
safety programs, personnel and labor relations, repairs,
maintenance, budget and forecasting skills, quality assurance, and
hotel law. Leadership skills to motivate and develop a staff and to ensure
compliance of established goals. Ability to read, write, speak, and understand the English
language to communicate with management and staff - being
persuasive, clear, and to the point. Ability to move throughout the premises and visually inspect
conditions including bending, stooping, and reaching arms
overhead. Ability to concentrate on tasks over long period of time. The GM
must be able to focus on our mission statement and demonstrate its
importance to all employees at the property
Keywords: InterContinental Hotels Group, Logan , Franchise Hotel - General Manager, Other , Logan, Utah
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