Fox Pest Control could not function without our Branch
Operations Managers. These team members manage our Customer Service
Representatives and ensure we are providing a outstanding service
to our customers. They help Fox to build positive relationships
with our customers in every interaction.
Who is Fox and Why join the team?
Fox Pest Control is a nationwide pest control company with its
corporate headquarters in Logan, Utah. Our Mission is to develop
confident leaders and empower individuals to provide strong
outstanding service. We put relationships first and value our
people and family.
What are we looking for?
As a Branch Operations Manager, you will be managing a team
while coordinating operation efforts with our servicing technicians
and providing customer service to our current and prospective
customers over the phone. We want someone with a positive attitude,
who is teachable and eager to learn and has a commitment to honesty
and hard work.
A day in the Life of an Branch Operations Manager
Supports one or more of our 20+ regional branches
Manage 3-15 Customer Service Representatives
Coordinate the schedules, services, and operations of our Pest
Professionally interact with customers; both internal and
Problem solving and conflict resolution when dealing with our
Assist in the scheduling, billing, data entry, phone work, and
various other duties as assigned
What is needed to be successful?
High School degree/GED (required)
College Degree (preferred, but not required)
2-5 years of customer service experience
Proficiency with CRM software
Happy, positive personality with a willingness to improve
Leadership attributes including empathy, active listening
skills, and integrity
Can efficiently manage several tasks and responsibilities
Proficiency with computers and various software including
Willing and able to promote a positive and uplifting company
What we offer
Positive and Empowering Workplace Culture
Flexible Work Schedule
$30,000-$50,000+ salary depending on experience
Hands on training
Paid Time Off (PTO)
401k with company Match
Comprehensive benefits package including medical, vision and
Equal Employment Opportunity
In order to provide equal employment and advancement
opportunities to all individuals, employment decisions at Fox Pest
Control will be based on merit, qualifications, and abilities. Fox
Pest Control does not discriminate in employment opportunities or
practices on the basis of race, color, religion, national origin,
ancestry, citizenship status, sex, sexual orientation, gender
identity, marital status, age, disability, military service,
veteran status, genetic information, or any other characteristic
protected by law.