Coordinator II

Company: Utah State University
Location: Logan
Posted on: June 6, 2021

Job Description:

The Sorenson Center for Clinical Excellence is seeking a Coordinator II who will oversee reception desk coverage across the clinics that are part of the Sorenson Center.  The Coordinator will also provide direct clinic reception support on a regular basis. 

Responsibilities:

• Provide coverage for clinic reception areas when short-staffed.
• Coordinate coverage needs for 6 clinics and the information desk.
• Supervise the information desk/clinic support representatives.
• Communicate with a diverse client population about healthcare services, appointments, paperwork and payments.
• Check-in clients, take payments and maintain electronic medical records.
• Maintain and coordinate supply needs with all clinics; oversee and assist with organization and maintenance of storage spaces.
• Oversee the organization of the mail room and overseeing mail distribution.
• Schedule appointments for clients and meetings for administrative team. 
• Maintain HIPAA training and standards, including maintaining confidentiality of client information.
• Reserve and print parking passes. 
• Answer incoming calls in a courteous and professional manner. 
• Maintain safe and clean reception areas. 
• Contribute to a team effort by communicating actions, irregularities, and needs.
• Oversee the opening, closing, and maintaining the art gallery. 
• Learn the locations of classrooms, clinics, conference rooms and therapy rooms in the Center. 
• Assist and/or lead trainings regarding operational process implementation in the Center. 
• Help with ongoing Center projects.  
• Track and submit maintenance requests.  
• Make regular suggestions that improve the Sorenson Center process. 
• Other duties as assigned. 

Minimum Qualifications: 

• Two years of experience in a reception or customer service setting
• Basic understanding of HIPAA 

Preferred Qualifications:

• Experience working in a health care setting
• Prior experience in supervision of other employees
• Prior use of an electronic medical record system

Knowledge, Skills, and Abilities:

• Ability to foster effective working relationships within a team environment.
• Reliable, trustworthy, good worker.
• Friendly, outgoing, people-person.
• Independent worker.
• Excellent spoken and written language skills.
• Skilled in the use of computers.
• Skilled at records maintenance.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Database management skills.
• Knowledge of office management principles and procedures.
• Ability to make administrative/procedural decisions and judgments.
• Ability to coordinate and organize meetings and/or special events.
• Knowledge of communication principles

Along with the online application, please attach:

1. Resume to be uploaded in the Candidate Profile

2. Cover Letter to be typed/pasted into a text box at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

SCCE Highlights

This center is the first of its kind in the Mountain West, providing comprehensive clinical services across the human lifespan. The integration of academic, research, and clinical service spaces is unmatched, as USU students work with faculty who engage in clinical practice and perform cutting-edge research.

College Highlights

The Emma Eccles Jones College of Education and Human Services is committed to quality teaching, outreach and research. It is home to eight departments. Graduate and undergraduate programs are strengthened by an on-campus elementary school and three stand-alone centers. These offer services to the community and provide students with real-world service and research opportunities. Additional community services are provided by the individual departments. 

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Alison Adams-Perlac, alison.adams-perlac@usu.edu, Old Main Rm. 161, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Old Main Rm. 161, 435-797-1266.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of EducationOffice of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

Keywords: Utah State University, Logan , Coordinator II, Other , Logan, Utah