Ecommerce Channel Manager

Malouf is looking for an Ecommerce Account Manager to join our fast-growing team. We are looking for individuals who are self-motivated with strong analytical and communication skills. The ideal candidate is able to manage and prioritize multiple tasks, while keeping a high-level focus on growth of the account and driving initiatives to maintain operational excellence. Communication and time management is key with many internal priorities and cross functional initiatives often moving all at once.

This is a full-time position. General schedule is 8am-5pm Monday - Friday. Part-time, remote, or student schedules are not available.

Responsibilities and Duties

• Develop and maintain relationships both internally and externally
• Analyze sales trends to make data-based decisions and implement strategies with partners to drive sales and increase profitability
• Stay current with the international E-commerce landscape and make recommendations on how to continue growth of the account
• Working with retail buyers to plan seasonal and promotional events
• Work with marketing department to stay up to date on international market trends
• Develop and communicate strategies with cross functional teams to drive hybrid fulfillment models with a key partner.
• Ensure operational excellence through close collaboration with Supply Chain, Warehouse, and Logistics teams to maintain in-stock status on-site, optimize fulfillment metrics, plan for peak periods, and improve/eliminate chargebacks
• Work with product development team to identify assortment gaps, white space, and product development opportunities.
• Monitor online product reviews and identify areas where developmental improvements can be made to ensure customers expectations are met

Qualifications and Skills

• Previous experience managing ecommerce accounts preferred, international account management a plus
• Operations or Supply Chain experience preferred
• Excellent interpersonal and communication skills
• Self-starter with ability to manage multiple projects simultaneously with a high degree of independence
• Strategic thinker and natural problem solver
• Ability to analyze and digest data and provide data driven solutions
• Team player with a genuine desire to contribute to the overall success of the entire team
• Bachelors Degree preferred
• Full-Time 40hrs/week in office required

Benefits:

• Insurance premiums paid 100% by Malouf
  • HSA Eligible Health Plan
  • Dental w/ orthodontics
  • Vision Plan
  • Basic Life insurance
  • Short-term Disability Insurance-Voluntary
  • Long-term Disability Insurance

• Company-matched 401K
• Free daily gourmet lunch provided by our company chef
• Paid maternity and paternity leave
• Onsite fitness center
• Onsite monthly hair/salon appointment
• Product discounts

• Learn more at www.maloufsleep.com

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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