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Afternoon Customer Service Representative

Company: Fox Pest Control
Location: Logan
Posted on: June 12, 2021

Job Description:

$12.00 - $14.00 per hourFull Time/Part TimeOur Customer Service Representatives are the backbone of Fox Pest Control's business. We rely on these vital employees to set us apart in our industry by providing superior support and building a genuine, long-term relationship with each customer that contacts us. The right candidate will become an ambassador of our culture, and have a positive demeanor with excellent communication skills. Seeking employees to work late morning and afternoon hours.Who is Fox and Why join the team?Fox Pest Control is a nationwide pest control company with its corporate headquarters in Logan, Utah. Our Mission is to develop confident leaders and empower individuals to provide strong outstanding service. We put relationships first and value our people and family. We provide a positive and empowering workplace culture with hands-on training opportunities. Fox offers a competitive benefits package, with medical, dental, and vision insurance, Paid Time Off, Paid Holidays, and a 401k with a Company Match. Come join our rapidly growing company with tons of growth potential!A day in the life of a Customer Service RepresentativeCommunicate with Fox's awesome customer service base! You will be answering inbound phone calls, emails and texts, and making outbound callsSchedule and reschedule customer appointments with techniciansManage customer billing informationOptimize technicians' daily routes to ensure efficiencyResolve customer conflicts and complaintsQualificationsHigh School Diploma, some college preferred1-2 years Customer Service Rep experienceExperience with computer database systems/softwareWilling to learnPositive and Professional dress and demeanorExcellent communication skills, including excellent reading and writing skillsGenuine personality, confident in self, and in office and customer service skillsAbility to speak Spanish is a huge plus.Equal Employment OpportunityIn order to provide equal employment and advancement opportunities to all individuals, employment decisions at Fox Pest Control will be based on merit, qualifications, and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.

Keywords: Fox Pest Control, Logan , Afternoon Customer Service Representative, Other , Logan, Utah

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