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Sr Customer Assistance Representative

Company: Enterprise Holdings
Location: Logan
Posted on: January 15, 2022

Job Description:

**Overview**

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

**This role is available as part-time position at our Logan location! The role starts at $11.50 per hour.**

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

**Responsibilities**

+ Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products

+ Type up rental contracts at the counter inside the rental terminal

+ Meet and greet customers in a friendly and timely manner

+ Provide directions and general assistance

+ Assist to assess condition of rental upon return

+ Process returns, check-ins

+ Notify Management of any known customer problems

+ Notify Management of any known vehicle problems and any required vehicle maintenance

+ Perform miscellaneous and backup duties job-related duties as assigned

_Equal Opportunity Employer/Disability/Veterans_

**Qualifications**

+ Must be at least 18 years old

+ High school diploma or GED equivalent required (proof of graduation required at interview)

+ Meet either of the following requirements:

+ Two years of college plus six months of customer service experience, or at least two years of previous customer service experience.

+ If you have a minimum of 2 years of college: In lieu of work experience, will consider involvement in organizations/clubs, volunteer work/community service, athletics or military.

+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

+ No drug or alcohol related conviction on driving record in the past 5 years

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

+ Must be able to work the following schedule:

+ Monday and Tuesday 7:30am-2pm, Wednesday - Friday 12pm 6pm, and alternating Saturdays 9am-12pm

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Enterprise Holdings, Logan , Sr Customer Assistance Representative, Other , Logan, Utah

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