Employee Relations Specialist
Company: Utah State University
Posted on: November 24, 2022
Come join our HR Team as a Human Resources Employee Relations
Specialist (Human Resources Specialist I)! Our team is dedicated to
a positive customer experience and are empowered to engage
employees so they can contribute their strongest personal talents
to achieving the mission of the University.
This is the first level in the exempt Human Resources Specialist
classification series. The employee will serve as a resource to
employees throughout the University by interpreting policies and
procedures, advising and recommending solutions, and providing
guidance to ensure compliance with Human Resources policies and
procedures. They collect and analyze data to determine program
effectiveness, recommend changes and improvements in policies,
procedures and practices, and conduct investigations.
We value diversity and have high expectations of performance and
values. We believe in maintaining an open-minded approach to
problem-solving, conflict management, and decision-making. Our
staff members are team players who excel at building trusting
relationships with customers and co-workers. We strive for a
reputation of integrity. If you desire to work in such an
environment and meet the qualifications, we welcome your
Exempt positions are eligible for excellent benefits including: 13
paid holidays, earn 22 days of paid leave and 12 days of sick leave
per year, 50% tuition reduction for employee, spouse, and children,
competitive health benefits packages and a generous contribution
into your retirement. View more information here: Summary of
The Employee Relations Specialist must maintain strict
confidentiality with case information. The responsibilities include
the intake of Employee Relations cases, the creation and
maintenance of the Employee Relations Requests for Assistance
(RFA), participating in university investigations, drafting reports
and advising on outcomes. They will also conduct and document
moderately complex assignments where analysis of situations and
data requires the review and interpretation of a variety of
factors. This position also assists with intake and documentation
for the Americans with Disabilities Act (ADA) and collects and
analyzes exit interview data.
Employee Relations works collaboratively with other functional
areas in Human Resources and the Office of Equity to promote and
integrate the principles of equal opportunity, affirmative action,
nondiscrimination, and inclusiveness at USU. The position documents
these collaborative efforts and provides support during university
risk assessments, case analysis and referrals. This position
reports to the Employee Relations Specialist II.
+ 6 years of experience in Human Resources or in a position with
similar work; OR an equivalent combination of experience and
+ Experience partnering effectively with all organizational
+ Must be able to travel occasionally to other USU statewide
+ Experience reviewing and working with highly confidential
+ Intermediate knowledge of workplace compliance.
+ Experience in responding to and maintaining compliance with
external regulatory requirements.
+ Experience in working with case management systems (Service Now
Case Management is a plus), complaint handling, and preventive
+ Experience in providing support to investigators or as a
paralegal in a law firm.
+ In-depth understanding of policies overseen by the Office of
Human Resources with policies, laws, and regulations.
+ Working knowledge and experience interpreting and analyzing
employer policies and implementing processes, protocols and
+ A professional Human Resources certification.
Knowledge, Skills, and Abilities:
+ Ability to maintain a positive attitude and contribute both as an
individual and a team member to achieve the goals of the
+ Sound interpersonal skills and ability to maintain
confidentiality and handle sensitive information with tact and
+ Strong organizational skills; including the ability to
effectively prioritize and meet deadlines, as well as multi-task in
a fast-paced environment.
+ Able to learn and utilize multiple tools/applications/systems,
including proficiency in Microsoft Word and Outlook.
+ Able to create and maintain documentation and author content.
+ Able to identify issues, gaps and propose solutions.
+ Able to make connections and build partnerships.
+ Necessary skills for success in this position:
+ Effective written and verbal communication skills. Skills in
seeking more information and asking questions when assignments are
+ Sensitivity to cultural differences, ability to communicate
respectfully and to work collaboratively.
+ Problem solving: Analyzes information and evaluates results to
select the best solution and solve problems.
+ Monitoring: Measures performance of self; makes improvements and
takes appropriate corrective action.
+ Critical Thinking: Comes to well-reasoned conclusions, solutions,
and approaches to problems.
+ Active Listening: Gives full attention when others are speaking;
listens to understand, asks questions as appropriate, and does not
+ Service Orientation: Actively seeks opportunities to help
+ Conflict Resolution: Acts professionally when encountering
customers who, at times, may have high emotions.
Along with the online application, please attach:
+ Resume to be uploaded at the beginning of your application in the
Candidate Profile under "Resume/CV"
+ Cover letter to be typed/pasted at the end of your
**Document size may not exceed 10 MB.**
Minimum $41,000, Commensurate with experience plus excellent
Employees work indoors and are protected from weather and/or
contaminants, but not, necessarily, occasional temperature changes.
The employee is regularly required to sit and often uses repetitive
Utah State University (USU) was founded in 1888 and is Utah's
land-grant and space-grant university. USU is one of only 146
research institutions in the U.S. classified as R1 "very high
research activity" by the Carnegie Classification of Institutions
of Higher Education. As one of the two premier research
institutions in Utah, USU provides a high-quality education at an
affordable price. With its main campus in Logan, the university
serves approximately 27,500 students, including 24,255
undergraduates and 3,171 graduate students. USU Online has served
students from all 50 states and 55 countries for 25 years.
USU's statewide system features three residential campuses, 30
total campus locations, and 23 Extension education centers. The
university employees 903 full-time faculty members, 124 executive
administrators, and 1,649 full-time support staff. USU offers 115
undergraduate majors, as well as 91 master's and 42 doctoral
degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and
people in economic development, improvements to quality of life,
and human capital. Through the practical application of knowledge,
the University and its faculty engage and share expertise with the
state, nation, and world, preserving the historical land-grant
tradition of partnering with communities to address critical
societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of
about 50,000 situated in a picturesque mountain valley about 80
miles north of Salt Lake City. Outstanding recreational
opportunities abound in the nearby mountains and proximate
USU is sensitive to the needs of dual career couples and provides a
Dual Career Assistance program to support careers for partners who
are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal
access in all aspects of employment to qualified persons with
disabilities. To request a reasonable accommodation for a
disability, please contact the university's ADA Coordinator in the
Human Resource office at 435-797-0122 or submit a request at
USU Land Acknowledgment
Please visit our website to learn about Utah State's land
acknowledgment of the eight tribes of Utah.
Notice of Non-discrimination
In its programs and activities, including in admissions and
employment, Utah State University does not discriminate or tolerate
discrimination, including harassment, based on race, color,
religion, sex, national origin, age, genetic information, sexual
orientation, gender identity or expression, disability, status as a
protected veteran, or any other status protected by University
policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries
regarding the application of Title IX and its implementing
regulations and/or USU's non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner,
firstname.lastname@example.org, Distance Education Rm. 401,
Title IX Coordinator Hilary Renshaw, email@example.com, Distance
Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit
https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for
Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695,
Requisition ID: 2022-5817
Street: 8800 Old Main Hill
Percent of Time or Hours per Week: 100%
Name: Finance & Administrative Service
Keywords: Utah State University, Logan , Employee Relations Specialist, Other , Logan, Utah
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