IT Service Desk Tech (Onsite - Logan, UT)

Company: iFit
Location: Logan
Posted on: April 26, 2024

Job Description:

At iFIT, we strive to give our employees a well-rounded work/life balance and a positive team culture by offering:

• The opportunity to work remotely-from wherever you are, or the ability to work in beautiful Cache Valley with access to an exceptional outdoor lifestyle, a university campus nearby, and the chance to test the fitness products we create.
• Free mental health resources for employees and dependents
• Career growth and guidance
• Discounts on iFIT Products
• FREE iFIT Membership
• Employee discounts through ADP-LifeMart
• Full benefits package (Medical, HSA, FSA, Dental, Vision and Life insurance)
• Paid maternity and paid paternity leave
• 401(k) with company match.
• A PTO policy that ensures you can find a happy work-to-life balance.
• Access to cutting-edge technology and hardware for work and fitness.
• Collaborative workspace and environment.
  
  Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
  
  Although we can hire in the states listed below, not all positions are available in all locations.List of states we can hire in: AK, AL, AR, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY.
  
  DISCLAIMER
  
  Your employment at iFIT is "at-will". You and the company each have the right to terminate the employment relationship at any time for any cause or for no cause at all. Nothing but an express written contract signed by you and a Vice President of this Company can modify this "employment at will" arrangement.
  
  "We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, veteran status or any other characteristic protected by law."
  
  Job Description
  
  SUMMARY
  Become a part of a fast-paced technical service team in the in-home fitness industry. As an IT Service Desk
  Technician you are responsible for configuring, maintaining, analyzing, troubleshooting and repairing
  computer hardware and peripherals. Document, maintain, upgrade or replace hardware and software.
  Support and maintain user account access, including rights, security and groups. This position requires
  some evening and weekend availability as business needs arise. This is a full time, on-site position located in
  Logan UT.
  JOB RESPONSIBILITIES
  --- Provide support for systems and equipment, operation, and technical issues.
  --- Develop process improvements for increased efficiency.
  --- Maintain and support systems and equipment for employees
  --- Coordinate with cross-functional teams to resolve complex problems/issues.
  --- Provide technical support to ensure that hardware and software systems are fully functional.
  --- Asset management and tracking
  
  Desired Qualifications, Education, and/or Experience
  
  DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCE
  --- Entry to mid level
  --- 1 - 2 year experience in a helpdesk environment preferred
  --- A+ Certification preferred

Keywords: iFit, Logan , IT Service Desk Tech (Onsite - Logan, UT), Other , Logan, Utah