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Client Portfolio Specialist -.Net Developer Billing Team Member Spanish Speaking Customer Support Ex

Company: Conservice Utility Management & Billing
Location: Logan
Posted on: June 4, 2019

Job Description:

Client Portfolio Specialist (CPS) will directly be responsible for managing a group of client properties and is accountable for the accurate and timely analysis and billing of those properties.Successful CPSs consistently exceed our clientsa?? expectations.This person will take the lead role in managing a portfolio, analyzing data, providing constant and direct client communication, and preparing bills to be sent out in a timely manner to meet established deadlines. If you are self motivated, detail oriented, and are looking for a challenging but exciting career in a department with great advancement opportunities, then this is the right position for you.Starting at $18.00 with a potential to earn $20 at 6 months (dependent upon performance). Responsibilities:

  • Use critical thinking and analytical skills to ensure accuracy and timeliness while calculating utility charges for residents using spreadsheets and company specific software.
  • Will work closely with our clients to ensure the accuracy of data and help them with their reporting needs and resolve any concerns they may have.
  • Maintain good relationship with clients through excellent written and verbal communication.
  • Will be required to meet the departmental goals of at least 99% timeliness and 99% of accuracy to maintain company standards.
  • Must be available long-term (at least one full year) due to client needs. Required Skills:
    • Excellent analytical, troubleshooting and problem solving skills
    • Great attitude and a willingness to learn proprietary software
    • Proficiency in Google Drive and Excel
    • Proficiency in 10 Key typing
    • Excellent verbal and written communication
    • Ability to self-manage and take initiative to complete work in a timely manner
    • Excellent organization and time management skills
    • Comfortable taking inbound calls to assist clients and tenants with their inquiries
    • Ability to stay calm under pressure
    • Ability to adapt and work well with others
    • Must be reliable, hard working, and interested in long-term employment
    • Must be detail oriented and able to multi-task, prioritize, and meet deadlines
    • Must have excellent computer, phone, and customer service skills Term: Full-Time Shift: M-F 8-5 Preferred Education: High School Diploma OR Equivalent Pay: $18/hr .NET Developer SubDepartmentID JobTemplateID Description: Will design, develop, and maintain desktop software for the MS-Windows platform.-Will design, develop, and maintain web applications to be compatible with multiple browsers. Responsibilities: Will produce software applications modules that interface directly with a SQL database, web applications and desktop applications according to specifications established by the VP of Technology in a timely and accurate manner. Will improve, maintain and manage the companya??s in-house computer applications and systems. Will develop in the SQL Server 2008 Database environment, Microsoft IIS 6.0 and 7.0 (Internet Information Server) Web Server Environments, and in the following Development Environments: Microsoft .Net Framework, version 1.0-4.6, Microsoft Visual Studio 2017, Microsoft Visio 2003, and SVN. Required Skills: Must be knowledgeable in the following:MVCC# ASP.NETWeb ServicesJavaScriptT-SQLXSLTXPath HTMLCSSXML Term: Full-Time Shift: M-F 8-5 Preferred Education: Bachelor Degree Pay: DOE Billing Team Member SubDepartmentID JobTemplateID Description: Have you ever worked at a job where youa??ve thought toyourself: a??Ia??m a top performer, I could be making so much more money than I amcurrently makinga?? If so, Conservice hasthe perfect job for you! Combining a blend of managing client portfolios, answeringclient questions, and working your hardest, our Billing Manager position willallow you to make as much as your performance dictates. This tier-based position will reward thosewho work hard, with top performers earning $20/hour within 6 months. If you like to challenge yourself at work andpush yourself to earn more, come check out this great position! Responsibilities: As the title suggests, most primary responsibilities in theposition revolve around managing our clienta??s Billing needs. This could consist of any one of thefollowing items: Working with clients to achieve mutuallybeneficial Billing solutions. Using custom software to calculate utility billsfor different apartments. Utilize Excel to work through various problemsthat might arise in Billing. Maintain excellent customer service skills whenhandling client questions. Continuously look for ways to problem solve andincrease personal productivity as well as that of the team. Required Skills: Because this position has constant contact with our clientsand has a very high ceiling for success, we believe that our team membersshould exhibit some of our highest standards of excellence. Some of these qualities include, but are notlimited to: Attention to detail, specifically working tomaintain top accuracy and timeliness metrics. Proficient in Excel. Ability to self-manager and take initiative tocomplete work in a timely manner. Manage client needs as well as team needs formanaging workload. Must demonstrate reliability and dependabilityfor work. Excellent analytical and problem-solving skills. Term: Full-Time Shift: M-F 8-5, 9-6 Preferred Education: High School Diploma OR Equivalent Pay: $18/hour Rexburg Spanish Speaking Customer Support Expert SubDepartmentID JobTemplateID Description: This isna??t your typical customer service job: our agents provide top-quality phone support by answering incoming calls in a team-based environment with no sales, no surveys, and no scripts. If you love helping people, crave variety in your work, and thrive on problem solving, then this is the place for you. Responsibilities: A normal day in this job involves:
      • Assisting customers with billing and payments
      • Answering questions about utility services
      • Researching and resolving customer disputes Required Skills: You should consider applying if:
        • Youa??re an expert at empathetic, patient listening
        • You can find answers to complicated questions using the knowledge, skills, and resources provided to you
        • Youa??re able to explain a complex idea using clear, professional language
        • You feel comfortable using a computer and Microsoft Office
        • You speak English fluently (professional working proficiency or better) Term: Full/Part Time Shift: Set Full or Part-Time shifts between 6 am and 8 pm Preferred Education: High School Diploma OR Equivalent Pay: $11.75/hour Spanish Speaking Customer Service Representative SubDepartmentID JobTemplateID Description: Spanish speaking Customer Service Representatives needed to take inbound phone calls for national utility billing company located in Logan. Shifts are either in the morning, afternoon, or evenings. If you are team player looking for a fun atmosphere to work in, this might be the perfect place for you! Responsibilities: This position takes utility bill payments over the phone and explains billing methods to our tenants. Required Skills: English fluency is required, fluency in Spanish also required. Must have good computer skills and be comfortable with Microsoft Office. Excellent customer service skills required Term: Full/Part Time Shift: Set Full or Part-Time shifts between 6 am and 8 pm Preferred Education: High School Diploma OR Equivalent Pay: $11.75/hour Facilities Cleaning SubDepartmentID JobTemplateID Description: As a member of the Facilities team this position ensures a clean working environment for all team members. Primary responsibilities will be ensuring that work spaces, bathrooms, break rooms remain clean, as well as anywhere else that might require cleaning. Responsibilities: Clean restroomsMop floorsVacuum Clean Windows Clean desks where applicableClean tables in break roomsRestock supplies in bathrooms where applicableAny other task as deemed necessary Required Skills: Strong attention to detailMust be able to lift 25-50 poundsDependable and on time for scheduled shifts Term: Part Time Shift: 3 PM a?? 7 PM Preferred Education: High School Diploma OR Equivalent Pay: $8.25/hr Software Developer, Applications SubDepartmentID JobTemplateID Description:
          • Develop and maintain existing software related to accounting and expense tracking by using Microsoft Technologies including C#, ASP.NET, and SQL and the specific development environment based on application framework.
          • Develop software with Visual Studio 2012, 2013, and 2017 for new solutions stemming from success growth and automation.
          • Design, develop, and troubleshoot database logic depending on specific application and database version, including SQL Server Management Studio 2008, 2012, or 2014.
          • Develop enhancements, with documentation, for existing software to help reduce manual errors using C#, ASP.NET, and SQL.
          • Develop enhancements, with documentation, for existing software related to the visualization of data errors using C#, ASP.NET, and SQL.
          • Develop enhancements, with documentation, for existing software related to distribution of expense material using C#, ASP.NET, and SQL.
          • Develop and maintain existing software, with documentation, used to deliver data to and from different systems using standard, well-formed XML and JSON.
          • Trouble shoot problems and projects to create solutions for the growing and changing environment.
          • Perform standard office communication using Microsoft Office. Required Skills: Degree Requirement : Bachelora??s Degree inManagement Information Systems, Software Development, or closely related ITField. ExperienceRequired : 2 years as a SoftwareDeveloper. Employer will accept a Mastera??s Degree in Management InformationSystems, Software Development, or closely related IT degree in place of 2 yearsof experience. Skill set Requirements(Special Requirements): Demonstrable knowledgeof and prior experience in:
            • Trouble shooting existing and creating new software;
            • Microsoft Visual Studio 2012 or 2013 or 2017;
            • C#, ASP.NET, SQL, XML;
            • Microsoft SQL Server Management Studio 2008 or 2012 or 2014;
            • Microsoft Office. Travel Requirements : None. To Apply: Please submit an application and upload resume on our website https://careers.conservice.com .Only qualified applicants need apply. Do not apply if you are an H-1 or F-1visa holder, or if you otherwise require employer sponsorship to obtain U.S.employment authorization. Do not apply if you are not eligible to be employedin the U.S. Term: Full-Time Shift: 8 am - 5 pm Monday - Friday Preferred Education: Bachelor Degree Pay: DOE Kitchen Helper

Keywords: Conservice Utility Management & Billing, Logan , Client Portfolio Specialist -.Net Developer Billing Team Member Spanish Speaking Customer Support Ex, Other , Logan, Utah

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