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Sr. Field Tech

Company: Prismview, A Samsung Company
Location: Logan
Posted on: September 29, 2019

Job Description:

The SR. Field Technician will be responsible for performing scheduled equipment and product maintenance, and repairing equipment of sold goods when necessary. SR. Field Technicians are also be responsible to train Field Technicians.

Job Function:

Serve existing accounts by analyzing work orders, planning travel schedules, investigating complaints, conducting tests and resolving problems. Serve customers by installing and servicing systems and products. Establish service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests. Provide accurate component level diagnostics over a range of telecommunications products.

Responsibilities:


  • Perform preventative maintenance on equipment as needed
  • Read work orders or receive and listen to oral instructions to determine work assignment
  • Install new or repaired parts, wiring and electrical components
  • Train Field Technicians
  • Troubleshoot equipment problems
  • Maintain an inventory of spare parts for facility equipment as well as a log of what is available
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
  • Documents service and installation actions by completing forms, reports, logs, and records
  • Maintain a clean driving record

    Required Skills:

    • High School Diploma or GED equivalent
    • 3 years work experience with electronic message units

      Knowledge, Skills and Abilities:

      • Knowledge of materials, methods, and the tools involved in repair and maintenance
      • Ability and flexibility to travel out of town for up to but not limited to 3 weeks at a time
      • Ability to work at heights of 30'to 300'
      • Ability to follow written and oral instructions
      • Ability to select appropriate tools and equipment needed to do a job
      • Interpersonal and communication skills
      • Ability to read gauges, dials, or other indicators to ensure that equipment is working properly
      • Electrical& mechanical troubleshooting experience
      • Background in servicing electronics message centers
      • Ability to run lifts and cranes
      • Must be able to lift up to 50 pounds from a standing position

        We maintain a drug free workplace. Prismview is an EEO/AA employer. We welcome all qualified jobseekers. Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

Keywords: Prismview, A Samsung Company, Logan , Sr. Field Tech, Other , Logan, Utah

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