IT Plant Systems Analyst (On-site)
Company: Schreiber Foods
Location: Logan
Posted on: April 17, 2024
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Job Description:
The IT Plant Systems (ITPS) Analyst enables IT technical support
to partners at our plant locations and contributes to Global IT
projects and capabilities. The ITPS Analyst ensures service level
agreements for IT systems and function are met including
workstations, phones, servers, networking equipment, network
connected lab and plant equipment, etc.-- They coordinate and
communicates Global IT system outages and supports the plants
through down time.-- This role works closely with many Global IT
teams and business units to support technologies critical to plant
and business applications and their performance, availability, and
security.----The position is on-site at our Utah manufacturing
facilities (Smithfield and Logan).--What you'll do:Tactical /
TechnicalProvides support and follow-up to partners with hardware,
phone, or other identified IT support items or process
issues.--Identifies and addresses trends in support issues and
corrects the root cause or works with the right team to do
so.Diagnoses, repairs, installs, performs, or facilitates upgrades
on IT supported software and hardware according to Schreiber Foods'
standard operating procedures.Focuses on proactive support and
directing that work to the proper support teams.--Maintains
communications with partners during the resolution process, while
ensuring there is ownership of the issue.------Utilizes the Service
Management tool to enter, issues and requests.-- Updates until
complete.--Communicates system outages to those affect at assigned
plant(s).Rolls out new processes, hardware, or software.------Works
with contractors and engineers to ensure Schreiber Foods policies
are understood and followed.--Provides 24x7-support for
plant/region as needed.StrategicParticipates in or leads
small-medium IT projects.-- Uses the Schreiber Foods Enterprise
Project Management tools and processes.--Utilizes the service
management tool to provide trend analysis and recommendations for
improvements.--Works with Global IT teams to provide IT solutions
to plant engineers to meet their requirements for each
initiative.--Communicates updates to the right audiences at the
plant.--Supports Global IT strategic initiatives.Understands the
needs and requirements of the customer.-- Documents, evaluates
options, pros/cons and makes recommendations.Creates IT
documentation for plant support processes.Follows and demonstrates
an understanding of information technologies processes and best
practices.Remains current in field by taking classes and doing
research.------LeadershipSeeks opportunities for improvements.
Pursues and implements.Displays Schreiber Foods Partner
Qualities.----Provide feedback and collaborates with others in
ITPS, Global IT, and the plants in order to build stronger teams.--
Raise and resolve.--Acts as an advocate for our partners in terms
of their needs for technology.Keeps the plant leaders up-to-date on
IT projects, changes and value provided.--What you need to
succeed:Bachelors degree in IT, Computer Science or related field
plus 1+ years of experience; OR an Associate's degree in IT,
Computer Science or related field plus 2 years of
experience.Ability to communicate effectively - written and
verbal.-- English is required.--Excellent customer service skills
and positive attitude.In depth knowledge of MS Office
applications.--Be able to handle multiple tasks simultaneously and
be able to prioritize tasks and projects based on business needs.Be
able to influence in order to make improvements.--Strong in
initiative is a must.----Eligible partners will receive:Get not
one, but TWO retirement benefits. When you join our employee-owned
company, you'll be part of our Employee Stock Ownership Plan (ESOP)
from day one. That means in addition to an 8% 401(k) match into the
ESOP, Schreiber will contribute an extra amount - about 10% of your
earnings - toward your retirement every year. That's a company
contribution of around 18% in retirement savings annually!Earn
bonus pay. You'll have an opportunity to earn incentive pay twice a
year when we meet our company goals.Earn $ for focusing on your
health. Get up to $1,200 for your health savings account each year,
plus get reimbursed for fitness membership, equipment or
classes.Pursue development that's relevant to your role, career
goals and the company. Plus, we offer tuition reimbursement if you
want to further your education to grow in your role at
Schreiber.Get access to medical, prescription drug, dental and
vision benefits starting day one. This includes an onsite nurse and
mental health counselor.Experience caring like you've never
experienced it before. We have a program that's completely
organized by and for other partners who need extra help. It's
called Partners Helping Partners. We have hundreds of examples of
partners organizing fundraisers to help out others going through a
hard time.--Sound like a company you'd like to be a part of? Click
Apply.--Need extra assistance with the application process? Contact
recruiting schreiberfoods.com or call 920-437-7601.--?For positions
that require any amount of travel: Valid driver's license, auto
insurance (at least state minimum- more might be required),
acceptable driving record per Schreiber Foods discretion, and
vehicle that will ensure applicant can meet the travel necessities
of the position are required.--Schreiber requires that an employee
have authorization to work in the country in which the role is
based. In the event, an applicant does not have current work
authorization, Schreiber will determine, in its sole discretion,
whether to sponsor an individual for work authorization. However,
based on immigration requirements, not all roles are suitable for
sponsorship.--An Equal Opportunity Employer, all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
Keywords: Schreiber Foods, Logan , IT Plant Systems Analyst (On-site), Professions , Logan, Utah
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