LoganRecruiter Since 2001
the smart solution for Logan jobs

Customer Service Call Center Representative

Company: Advanced Call Center Technologies
Location: Logan
Posted on: March 21, 2020

Job Description:

Interviews are actively being scheduled for Customer Service Representatives in Logan, UT. Customer Service Representatives (CSRs) at ACT provide pure client support, with no selling! You will be bonus eligible based on your job performance and individual metrics.

We offer:
--- Affordable benefits for you, your spouse, and/or children after 90 days.
--- Paid time off and paid holidays after 90 days.
--- Hourly and overtime pay, with tremendous bonus opportunities.
--- Flexible full time schedules.
--- Paid training, so you can be successful even without experience.
--- Opportunities to advance within the company.
--- Fantastic supervisors and a positive work environment.

If you enjoy helping people, are looking for more than just a new job and want to have a long term career that supports your personal development. Then Advanced Call Center Technologies (ACT) Customer Service Representative role is the opportunity for you!

When you are a CSR at ACT you will experience a work culture that has easy hours, excellent benefits at a reduced cost, optional pet insurance, bonuses based on your personal performance, job stability with full time hours, ongoing training, and room for your career advancement!

The ACT Logan location is experiencing incredible growth, which is creating a lot of new roles and promotions. We like to promote from within-as a matter of fact, 95% of our Logan Leadership has been promoted from this CSR position.

As a Customer Service Representative you will use your excellent communication and interpersonal skills to receive inbound calls from consumers and assist them with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.

Read over the responsibilities and skills, if you identify with what it takes to be a stellar CSR, click "Apply now" and let us know who you are.
Education requirements --- High school diploma or GED Qualifications --- Must be able to successfully pass criminal background check.
--- Must be a problem solver with good negotiation skills.
--- Self-driven and motivated to meet individual service and sales goals.
Responsibilities --- Answering calls from customers looking for assistance with their account. These could include questions on outstanding balances, credit lines, how to obtain a title, or a change of address.
--- Using several computer applications to log and locate information which will be used to identify, research, and resolve customer issues, answer questions, or identify a solution.
--- Responding promptly to customer needs. Asking for the customers feedback to improve service.
--- Maintaining confidentiality. Listening to others without interrupting. Keeping emotions under control, and remaining open to others' ideas and try new things.
--- Speaking clearly and persuasively in both positive or negative situations. Listening and getting clarification. Responding quickly and effectively to customer questions.
--- Looking for ways to improve and promote quality. Applying feedback to improve personal performance. Monitoring your own work to ensure quality.
Skills --- Problem solving skills.
--- Data entry and basic computer skills.
--- Self-driven and motivated to meet individual quality goals.
--- Ability to multitask. Work hours --- Full time with various schedules available.

Still not convinced? Lets sweeten the deal for you...

We want to set you up for career success and to do that we provide superior training so you can provide world-class support to our client's customers.

Associates at ACT enjoy a supportive work community that fosters career growth, offering advancements into an array of industry verticals and our internal operations. We have an interest in developing our talent within to move up into management roles! 96% of the management at Advanced Call Center Technologies started in the Customer Service role - so they understand and can relate to the work that goes into being an All Star CSR.

Our philosophy is to treat each interaction as an opportunity to strengthen loyalty between our clients and their customers - and in turn between us and our clients. To do that, we need to be more than just an outsourced service provider. We know the most vital part of any solution, we provide to our clients, is our employees further that combining People, Process, and Technology, ACT can become a transparent partner and the voice of our customers.

ACT provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Keywords: Advanced Call Center Technologies, Logan , Customer Service Call Center Representative, Sales , Logan, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Representative
Description: Job descriptionSYKES is growing hiring Customer Service Professionals for our major financial institution partner in PROVO, UTAH SYKES is an international company backed by 41 years of stability and (more...)
Company: Sykes
Location: Springville
Posted on: 04/1/2020

Customer Service Representative - $17.00/Hour
Description: Customer Service Representative ----- 17.00/Hour POSITION PURPOSE - The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds Company (more...)
Company: Home Depot
Location: Morgan
Posted on: 04/2/2020

Sales Director - Business Owner
Description: Lifestyle Publications was founded in 2009, and for multiple years, they have been recognized by INC Magazine as one of the top 5,000 fastest growing private companies in the United States.-- Due to (more...)
Company: Lifestyle Publications
Location: Salt Lake City
Posted on: 04/2/2020


Customer Service Representative
Description: br Canopy Mortgage, LLC is currently seeking multiple candidates for the position of: Customer Service Representative CSR - Outbound Sales br br Canopy Mortgage, LLC is an industry leader of (more...)
Company: Canopy Mortgage
Location: Lindon
Posted on: 04/2/2020

Customer Service Representative -$17.00/Hour
Description: POSITION PURPOSE - The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations.The (more...)
Company: Home Depot
Location: Farmington
Posted on: 04/2/2020

Head Of Sales Operations
Description: Job Title: Head of Sales Operations The Role: Head of Sales Operations position supporting the sales, presales, partnership and customer success teams. Your responsibility will be global and will include (more...)
Company: Finlay James
Location: Salt Lake City
Posted on: 04/1/2020

Customer Service Agent
Description: Job descriptionSYKES is growing hiring Customer Service Professionals for our major financial institution partner in PROVO, UTAH SYKES is an international company backed by 41 years of stability and (more...)
Company: Sykes
Location: Springville
Posted on: 04/1/2020

Customer Service Representative
Description: Job descriptionSYKES is growing hiring Customer Service Professionals for our major financial institution partner in PROVO, UTAH SYKES is an international company backed by 41 years of stability and (more...)
Company: Sykes
Location: Lindon
Posted on: 04/1/2020

Inside Sales Representative
Description: Own a robust sales pipeline to meet weekly and monthly sales targets, from first contact through
Company: Juni Learning
Location: Salt Lake City
Posted on: 04/1/2020

Technical Sales - Energy Efficiency
Description: Love your job br br Our client, based in Salt Lake City, is seeking a highly motivated Technical Sales Specialist who will be the main point of contact for the coordination of Utility-offered industrial (more...)
Company: Job Juncture
Location: Salt Lake City
Posted on: 04/2/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Logan RSS job feeds