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Teleperformance Customer Service Rep (Centerville,UT)

Company: Teleperformance
Location: Centerville
Posted on: September 22, 2019

Job Description:

We are excited to announce our new wage increase for our Customer Service openings. We are now offering $15-18/hr plus bonus potential! Join our family-like atmosphere located in a state of the art building in Salt Lake. We look forward to meeting with you! DOING BUSINESS WITH PEOPLE, FOR PEOPLE.About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations. Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Your ImpactOur customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your Responsibilities

  • Handle and carefully respond to all customer inquiries via inbound calls and email
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customersWhat We're Looking for
    • 6 months customer service experience minimum
    • Over 18 years of age
    • Ability to type 25 wpm
    • High School Graduate or GED
    • Comfort with desktop computer system
    • Proven oral and written communication skillsWhat We Prefer
      • 6 months Call Center experience
      • Logical problem-solving skills
      • Availability to work various shifts
      • Ability to use Windows operating systems
      • Organization and work prioritization skillsBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.We are located at 1991 S 4650 W, Salt Lake City, UT 84104Teleperformance is an Equal Opportunity Employer Associated topics: associate, customer care representative, internship, phone, platform support, product support, representante de servicio al cliente, service agent, service specialist, system support

Keywords: Teleperformance, Logan , Teleperformance Customer Service Rep (Centerville,UT), Sales , Centerville, Utah

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