Patient Services Rep-Full Time-Timpanogos Float Pool
Company: Intermountain Healthcare
Posted on: October 22, 2019
Job ID:****** Greater Provo area Details: About Us Being a part of
Intermountain Healthcare means joining a world-class team of over
37,500 employees and caregivers while embarking on a career filled
with opportunities, strength, innovation, and fulfillment. Our
mission is: Helping people live the healthiest lives possible. Our
patients deserve the best in healthcare, and we deliver. To find
out more about us, head to our career site here . Job Description
Responsible for patient and clinic coordination including;
scheduling appointments, patient registration, cashiering
functions, and answering phone calls. Essential Job Duties - 1.
Enters patient information (including demographic, insurance, and
financial information) into appropriate computer systems. Completes
required patient paperwork and checks that patient charts are
prepared for visits and available to clinical staff. Assists and
educates patients regarding their account information. - 2.
Financial duties: Collects payments to account and co-payments, and
balances credit card machine daily. Prepares daily bank deposit
from batch payments and/or misc. payments by mail. Balances cash
drawer daily. Educates patients on financial assistance process /
forms and enters applicable information into the computer system.
Monitors financial scorecard measures and charge entry errors (i.e.
A/R, Bump Lists, Registration Audit Reports, etc.) - 3. Office
clerical duties: Schedules patient visits and maintains provider
schedules. Answers phone calls to the facility and resolves or
forwards the calls. Performs filing, scanning, and organization of
front office supplies / materials. - 4. Actively participates in
quality improvement initiatives (i.e. CQI, TQM, Lean, 100%
participation, etc.). Posting Specifics - Entry Rate: $13.44 -
Benefits Eligible: Yes Minimum Requirements - Six months of
customer service experience involving interactions with customers
in person and by phone. - Demonstrated basic computer skills
involving word processing and data entry. Physical Requirements -
Interact with others requiring the employee to communicate
information. - Operate computers and other office equipment
requiring the ability to move fingers and hands. - See and read
computer monitors and documents. - Remain sitting or standing for
long periods of time to perform work on a computer, telephone, or
other equipment. Preferred Requirements - One year of customer
service experience, especially in a Hospital or Medical Office.
Please Note All positions subject to close without notice.
Intermountain Healthcare prohibits discrimination on the basis of
race, ethnicity, religion, color, national origin, sex, age, sexual
orientation, gender identity/expression, veteran status, disability
and/or genetic information. Additional Details: Working Hours 36
Primary Work Location Utah Valley Hospital Expertise Clerical /
Secretarial / Business Office Support Job Type Full Time Location
Keywords: Intermountain Healthcare, Logan , Patient Services Rep-Full Time-Timpanogos Float Pool, Sales , Provo, Utah
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